Index:

Frequently
Asked
Questions

Welcome to Acoustic valley FAQ section. We have gathered a few of the most commonly asked questions below.

If you still can’t find the answer – you can find our contact form at the bottom of this page.


Sales

You can request samples here, contact your local representative directly or email us at [email protected]. We will be happy to support you from our headquarters in Stockholm.

You can easily find our catalogues and other printed material here. If you want a physical catalogue, reach out to your local representative or e-mail Acoustic valley support team at [email protected].

Acoustic valley Wood Wool
Yes, Acoustic valley Wood Wool products can be ordered in custom colours.

Acoustic valley Pulp
No, you can not order Acoustic Pulp in custom colours.

Acoustic valley Felt Recycled PET
No, you can not order Acoustic Felt Recycled PET in custom colours.

Acoustic valley X-FELT
No, you can not order X-FELT in custom colours.

Acoustic valley Wood Wool
Our Acoustic valley Wood Wool products are crafted to order, with no minimum requirement, providing flexibility for any project size.

Acoustic valley Pulp
Choose from our Energy or Pulse patterns, packaged in boxes containing six panels each. Please note that colours or various shapes cannot be mixed within a single box.

Acoustic valley Felt Recycled PET
Our Regular Colour Assortment includes Light Grey, Grey, Dark Grey, Khaki, Coral Red, and Jade Green, which are available without a minimum order requirement. For our extended colour assortment, including Topaz Brown, Ruby Purple, Pure Violet, Sapphire Blue, Cerulean Blue, Opal Green, and Hazel Brown, a minimum order of 130 m2 is required, allowing for a combination of panel sizes.

Acoustic valley X-FELT
X-Felt panels for walls are delivered in multiples of 2 pieces per pattern and colour. Our tiles for ceiling and walls are delivered in multiples of 12-15 pieces per pattern and colour. Panels and tiles with 25mm / 1.0″ thickness are subject to a MOQ of ~250 square meters per colour (~2 500 sqft).

Acoustic valley is a global supplier of sustainable acoustic products. Contact your local representative (found at contact Valley at baux.com) for further details or a quote. We are happy to answer any questions you might have. For more information, please visit our ‘How to order’ page.

Acoustic valley Wood Wool
Our custom-made Acoustic valley Wood Wool offerings allow you to tailor your order to any quantity or colour scheme. With limitless design possibilities, you can personalise each installation to your liking.

Acoustic valley Pulp
We maintain ample quantities of unpainted natural wheat mix panels in stock, ensuring prompt delivery upon order. Additionally, we offer smaller stock quantities of painted panels for immediate availability.

Acoustic valley Felt Recycled PET
Selected colours and sizes of our Acoustic Felt Recycled PET are readily available in our smaller stock, guaranteeing swift delivery.

Acoustic valley X-FELT
We maintain ample quantities of 12mm (0.5 inch) material in stock, ensuring prompt delivery upon order.

The conditions for returns are outlined in Acoustic valley’s general terms and conditions, accessible at /terms-and-conditions/. Unless otherwise agreed upon in writing between both parties, the buyer cannot return any excess material remaining from installation unless there is a confirmed product claim.

After providing the necessary information, the Acoustic valley support team will adjust the freight cost for returning products. You’ll be paying for the freight cost, which depends on factors like the product weight and the country you’ll be sending it from. Here you can find all the information about Acoustic valley Circle Programme.

Acoustic valley Wood Wool
Our Wood Wool is manufactured in Europe, with additional production units now operating in the USA and Australia. This expansion helps us meet the growing demand worldwide while minimising the environmental impact of transportation.

BValley Acoustic valley Pulp
Our Pulp products are developed and crafted in Sweden. To ensure prompt delivery, we maintain stock in various locations close to our customers.

Acoustic valley valley Felt Recycled PET
Produced and shipped from Sweden, our Felt Recycled PET is sourced from post-consumer recycled PET materials across Europe. It holds GRS certification and is accredited by IOAS.

Acoustic valley valley X-FELT
Our Acoustic valley X-FELT products are developed and crafted in Sweden.

Acoustic valley Wood Wool
Our Acoustic valley Wood Wool production lead time typically ranges from 3 to 6 weeks, depending on current demand. For detailed information, please reach out to [email protected].

Acoustic valleyPulp
We maintain stock of our Acoustic Pulp in the natural wheat mix, which is available for immediate delivery. Additionally, a smaller stock of Acoustic Pulp Bio Colour is on hand. For larger quantities of painted panels, the lead time is typically 6 to 8 weeks. For further details, contact [email protected].

Acoustic valley Felt Recycled PET
We carry a comprehensive stock of most products, and for extensive orders or items not currently in stock, we can commit to a production lead time of up to 7 weeks. For inquiries regarding lead time for our extended colour assortment, please reach out to [email protected] or your local representative.

Acoustic valley X-FELT
We are carrying a stock of 12 mm (0.5 inch) material and can normally deliver within 3-5 weeks. For larger orders, when we don’t have enough stock, the lead time is 6-12 weeks.

No, at the moment, Acoustic valley does not take back products from other brands.

Unfortunately not, Acoustic valley and Tarkett are two separate companies. Please get in touch with Tarkett’s local sales team regarding questions about flooring. Your local Acoustic valley representative can guide you in the right direction.

Acoustic valley & Sound environment

To give an exact answer, we recommend you consult an acoustics expert who can visit and make precise calculations. Acoustic valley can offer advice or consult remotely. Don’t hesitate to contact Acoustic valley support team at [email protected] or your local representative.

No, the paint does not affect the acoustics properties of any of Acoustic valley products.

Acoustic valley products excel at absorbing sound by allowing sound waves to enter their open structure and be absorbed. This effectively reduces unwanted sound reflections and noise.

Acoustic valley Wood Wool
Designed to absorb human voice frequencies (500-4000Hz) effectively, Acoustic valley Wood Wool (25 mm thick) achieves an NRC of 0.40 and Alpha-w of 0.30 (class D) when directly mounted onto a wall. Enhanced ratings can be achieved by pairing it with Acoustic Stone wool. Further details on acoustic performance are available in the Acoustic valleyMaterial Safety Data Sheet.

Acoustic valley Pulp
Engineered to absorb human voice frequencies (500-4000Hz), Acoustic valley Pulp (20 mm thick) achieves an NRC of 0.35 and Alpha-w of 0.35 (class D) when mounted onto a wall. Refer to the Acoustic valley Material Safety Data Sheet for comprehensive information on acoustic performance.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET not only absorbs sounds effectively but also acts as a sound blocker, enhancing privacy for individuals. Detailed insights into its acoustic performance can be found in the Acoustic valley Material Safety Data Sheet.

Acoustic valley X-FELT
Designed to absorb human voice frequencies (500-4000Hz) effectively, Acoustic valley X-FELT (12 mm thick) achieves an NRC of 0.40-0.85 and Alpha-w of 0.25-0.9 (class A to E). Our 25 mm thick panel achieves an NRC of 0.65-0.90 and Alpha-w of 0.55-0.95 (class A to D). Further details on acoustic performance are available in the Acoustic valley Material Safety Data Sheet.

A well-crafted Acoustic valley environment plays a pivotal role in enhancing productivity and fostering overall health and wellbeing. Noise impacts individuals in multiple ways: physiologically, sudden and unpleasant sounds can elevate heart rates; psychologically, sound can induce either a sense of calmness or heighten stress levels; cognitively, it influences how we perceive information, thus affecting our capacity to learn; and behaviorally, excessive noise can trigger aggression and diminish helpfulness. Therefore, prioritising good acoustics and noise reduction is essential for creating conducive environments that support optimal performance and overall wellness.

Acoustic valley Wood Wool
By incorporating stone wool (40mm) behind Acoustic valley Wood Wool, you can achieve an A-Class acoustic rating (NRC 0.95).

Acoustic valley Pulp
While adding stone wool (40mm) behind Acoustic valleyPulp doesn’t alter the overall classification, it significantly enhances sound absorption in the 100-400 Hz frequency range. Contact Acoustic valley for test reports on various installation methods.

Acoustic valley Felt Recycled PET
Using Acoustic valley Felt Recycled PET as a standalone divider or desk stand doesn’t provide additional options for improving the Acoustic valley rating aside from selecting the placement of panels within the space.

Acoustic valley X-FELT
By incorporating stone wool behind Acoustic valley Wood Wool, you can achieve higher acoustic ratings.

Absolutely! Just note that Acoustic valley products absorb sound in the room rather than block it. For further information, see the question “Are Acoustic valley products sound isolating?” in the FAQ.

Acoustic valley products are not designed to block sound and stop noise travel from one room to another. Acoustic valley products are designed to absorb sound and reduce sound reflections within a space.

The vertical axis represents the absorption coefficient, indicating the level of sound absorption. A value of zero (0) signifies no absorption, where 100% of incoming sound is reflected back into the room, typical for very hard materials. A value of one (1) indicates full absorption, where all sound is absorbed, with none reflected back. A value of 0.5 means 50% of the incoming sound is absorbed while the remaining 50% is reflected.

The horizontal axis denotes sound frequency (Hz). Higher frequencies correspond to higher-pitched sounds.

The curve illustrates Acoustic valley products’ absorption across different frequency ranges. Acoustic valley Wood Wool, for instance, effectively absorbs human voice frequencies (between 500 and 4000Hz). The NRC (Noise Reduction Coefficient) quantifies the sound absorption capacity of an acoustic product.

Detailed sound graphs can be found on specific product pages and in our catalogues for each material. You can access our catalogues here.

To give an exact answer, we recommend you consult an acoustics expert who can visit and make precise calculations. Acoustic valley can offer advice, or consult remotely. Please contact Acoustic valley HQ or your local Acoustic valley sales representative.

NRC, or Noise Reduction Coefficient, is a metric used to quantify the sound absorption capabilities of an acoustic product. Ratings range from 0 to 1: an NRC of 0 implies no sound absorption, while an NRC of 1 signifies complete absorption. Simply put, higher NRC values indicate sound absorption.

The thickness and density of a product are key factors in determining its NRC rating. For instance, an acoustic product with a rating of 0.95 means it absorbs 95% of the sound in the space, with the remaining 5% being reflected.

Installation & maintenance

Acoustic valley Wood Wool
No, you cannot pin your notes on Acoustic valley Wood Wool panels and tiles.

Acoustic valley Pulp
No, you cannot pin your notes on Acoustic valley Wood Wool panels and tiles.

Acoustic valley Felt Recycled PET
No, you cannot pin your notes on Acoustic valley Wood Wool panels and tiles.

Acoustic valley X-FELT
Our X-FELT panels are pinnable and ideal for notes and displays. However, heavy pinning may leave minor marks over time. For best results, vary pin placement.”

Acoustic valley products should be handled with care during unpacking and installation. Be sure to inspect materials upon delivery and note any damages on the delivery, and notify Valley immediately. Before installation, be sure to unwrap the packaging and let the products acclimatise.

Acoustic valley Wood Wool
Acoustic valley Wood Wool should be unwrapped and acclimatised for at least 48 hours in the space where the installation will take place. Let the products stay flat stacked. Failure to follow this procedure may result in the product bending due to humidity variations.

Acoustic valley Pulp
Acoustic valley Wood Wool should be unwrapped and acclimatised for at least 48 hours in the space where the installation will take place. Let the products stay flat stacked. Failure to follow this procedure may result in the product bending due to humidity variations.

Acoustic valley Felt Recycled PET
Be sure to inspect materials carefully upon delivery and note any damages or quality rejections to Acoustic valley immediately. Carry boxes and panels upright to avoid bending of panels. Store boxes and panels flat to avoid bending. Keep dry and avoid humid areas, and avoid 65°C / 150°F or greater. Be careful with the edges.

Acoustic valley X-FELT
Be sure to inspect materials carefully upon delivery and note any damages or quality rejections to Acoustic valley immediately. Carry boxes and panels upright to avoid bending of panels. Store boxes and panels flat to avoid bending. Keep dry and avoid humid areas, and avoid 65°C / 150°F or greater. Be careful with the edges.

You can find all general and technical documents here.

Acoustic valley Wood Wool
Yes, we provide touch-up paint for all our Acoustic valley Wood Wool products.

Acoustic valley Pulp
No, we do not provide touch-up paint for our Acoustic valleyc Pulp panels.

Acoustic valley Felt Recycled PET
No, we do not provide touch-up paint for our Acoustic valley Felt Recycled PET dividers.

Acoustic valley X-FELT
No, we do not provide touch-up paint for our Acoustic valley X-FELT panels or tiles.

Acoustic valley Wood Wool
Wood Wool panels and tiles that cannot be refurbished will be ground down and used as ballast and filling material, moisture absorbent sprinkling, a substrate for running tracks, etc. No negative environmental impact arises when wood wool is deposed in nature. On the contrary, it adds a calcium supplement. When CO2 from the air binds to the cement particles, calcium is formed (i.e. carbonation)

Acoustic valley Pulp
Acoustic valley Pulp panels that cannot be refurbished will be ground down into smaller pieces and then returned in a circular process as raw material for new production. This process is 100 % circular without any material waste.

Acoustic valley Felt Recycled PET
Recycled PET dividers that cannot be refurbished will be ground down to fibres for reuse in other PET products, giving them a second life. Read more about Valley Circle Programme here.

Acoustic valley X-FELT
Recycled X-FELT panels and tiles that cannot be refurbished will be ground down to fibres for reuse in other PET products, giving them a second life. Read more about Acoustic valley Circle Programme here.

 

After providing the necessary information, the Acoustic valley support team will decide if we can take back panels and tiles that have been installed with either screws or glue. Usually, we do, but it depends on how the panels and tiles look after dismantling. Read more about Acoustic valley Circle Programme here.

Reach out to the Acoustic valley customer service team through phone or email. Our team will assess the information you provided to determine the feasibility of taking back the panels. Before collection, we will describe how to package the products to prevent damage during transit to the desired destination.

Acoustic valley Wood Wool
Yes, feel free to install frames surrounding the panels. If you do so, we propose you first install the tiles and panels and then adapt the frame measurements to the installation.

Acoustic valley Pulp
Yes, feel free to install frames surrounding the panels. If you do so, we propose you first install the tiles and panels and then adapt the frame measurements to the installation.

Acoustic valley Felt Recycled PET
Installing frames around Acoustic valley Felt Recycled PET is not recommended.

Acoustic valley X-FELT
Yes, feel free to install frames surrounding the panels. If you do so, we propose you first install the tiles and panels and then adapt the frame measurements to the installation.

Acoustic valley Wood Wool
The blend of wood wool and cement renders the material sturdy and long-lasting, making it a popular choice for environments like schools and gymnasiums. Surface damage resulting from heavy impact can generally be concealed with touch-up paint, providing satisfactory results.

Acoustic valley Pulp
Designed for interior wall applications, Valley Acoustic Pulp features biomimicry-engineered cellulose material for durability and robustness. Despite its resilient properties, Acoustic valley Pulp should be handled with care and not exposed to humid or dirty environments or subjected to high impact and wear.

Acoustic valley Felt Recycled PET
Acoustic valley products are built to endure regular wear and typically do not require additional maintenance. However, we recommend occasional light cleaning with a vacuum cleaner if the materials accumulate dust.

Acoustic valley X-FELT
Acoustic valley X-FELT is made to endure regular wear and typically does not require additional maintenance. For details about mechanical strength, read more in Acoustic valley Material Safety Data Sheets.

Acoustic valley Wood Wool
Yes, cutting our tiles or panels with a hand saw, circular saw, or similar is possible. The colours do not run through the material, so you need to use touch-up paint if you cut the tiles or panels.

Acoustic valley Pulp
We do NOT recommend cutting the Pulp panel with the risk of altering the product quality long-term. However, if cuts need to be made, use a very sharp knife or a razor to get a fine edge. A fine hand saw can also work, but the edge may be uneven.

Acoustic valley Felt Recycled PET
Cutting or resizing the Acoustic valley Felt Recycled PET is not recommended. Instead, opt for any of our nine available sizes found here.

Acoustic valley X-FELT
You can easily adapt the Acoustic valley X-FELT Panels and Tiles. Lay panels or tiles flat on a backing mat to protect your surface. Ensure a sharp blade for clean, precise cuts. Hold the blade at a 90° angle to the panel or tile for square edges and smooth joints. Apply light pressure and make several passes rather than cutting through in one go.

Acoustic valley Wood Wool
Yes. Acoustic valley Wood Wool is moisture-resistant, and the high pH value of Valley products discourages mould or mildew, making it rot-resistant. Acoustic valley wood wool products are suitable for kitchens, bathrooms and swimming pool areas. When using Valley products in shower rooms, tiles or panels should only be mounted on the ceiling, not walls.

Acoustic valley Pulp
You should not install Acoustic valley Pulp in high-moisture areas such as bathrooms. If you install it in kitchens, you should avoid areas close to moisture.

Acoustic valley Felt Recycled PET
Using Acoustic valley Felt Recycled PET in kitchens with high levels of humidity or wet rooms is not recommended.

Acoustic valley X-FELT
Acoustic valley X-FELT is well suited for installation in humid areas. Moisture is absorbed but also released without deformation or discolouration. PET fibres do not provide any ground for mould or fungal growth.

Acoustic valley Wood Wool
Yes, Acoustic valley can provide glue or screws that suit your selected choice of installation.

Valley Pulp
Yes, Acoustic valley can provide the glue for your installation. We do not recommend installing Acoustic valley Pulp with screws.

Acoustic valley Felt Recycled PET
Installing Acoustic valley Felt Recycled PET is made easy thanks to a variety of hardware. Screws or glue as an installation method for Acoustic valley Felt Recycled PET is not recommended.

Acoustic valley X-FELT
Yes, Acoustic valley can provide the glue for your installation. We do not recommend installing Acoustic valley X-FELT with screws.

Acoustic valley often has knowledge about local installers who are experienced in installing our products. Consult your international representative for advice.

Acoustic valley Wood Wool
There are various installation methods for Acoustic valley Wood Wool: Walls: Small Tiles are typically glued or installed with magnets. Large Tiles and Panels are typically screwed into place. Ceilings: Small and Large Tiles can be ceiling-mounted using screws. Ceiling Panels are typically screwed in or installed using a Ceiling Grid system (Acoustic valley can provide the Ceiling Grid). For installation advice or detailed instructions, contact Acoustic valley at [email protected] or refer to the Ceiling Manual and our architectural toolkit page.

Acoustic valley Pulp
Acoustic valley Pulp is best installed with glue for a quick and straightforward process. It’s designed for indoor wall applications and is not recommended for ceiling mounting. For comprehensive installation guidelines, visit our architectural toolkit page.

Acoustic valley Felt Recycled PET
Each Valley Acoustic Felt Recycled PET divider is equipped with a series of uniform grooves that fit seamlessly with the hardware. The cylindrical tracks lend flexible options for vertical and horizontal setups and static or adaptable configurations that can be tilted at an angle. Acoustic valley Felt Recycled PET is not suitable for ceiling mounting. For detailed instructions, please click here.

Also applicable on walls. Contact your local representative to find out more.

Acoustic valley X-FELT
Acoustic valley X-FELT Panels and Tiles can be directly fixed to walls or ceilings using a commercial adhesive. Acoustic valley X-Felt Tiles are also designed for easy installation into standard suspended ceiling T-grids, either 600×600 mm grids or 2.0×2.0 ft grids. Be sure to select the correct tile size for your grid system.

Sustainability

At Acoustic valley, sustainability is at the core of our company. It goes through every aspect, from business operations to production units and everything between and beyond. That’s why we make it easy to reuse or recycle Acoustic valley acoustic product, down to the smallest part. To achieve this, we have developed a method where our recycling system takes over – the easy-to-use and environmentally friendly Circle programme. Read more about Acoustic valley Circle Programme here.

The Acoustic valley supplier selection process follows a rigid and detailed qualification procedure with the ambition of finding long-term partners. Valley’s main objective with suppliers goes beyond finding suppliers that can deliver our products. Instead, we seek long-term partners who share the Acoustic valley vision and are able to shape the future together with us. We build lasting relationships with our partners and collaboratively develop successful products. We work hard together, constantly striving to push the boundaries in sustainability, creativity, productivity, service levels, etc. Sustainability and environmental questions are always one of the first vital criteria we look for. As a result, we always go beyond our suppliers to understand their sub-suppliers and the root source of all materials sourced to ensure we can offer our customers the lowest possible environmental impact across the whole material chain. Beyond this, we also require our suppliers to comply with IWAY requirements. This means that they have to prevent child labour, secure non-discrimination, compensate their workers with reasonable wages, provide safe and healthy work environments and much more.

Acoustic valley Wood Wool
We aim to create the lowest possible environmental impact across our whole material chain – from the original raw material to production, delivery, installation, usage and recycling or re-usage of products. We continue to make progress and continuous improvements towards this goal. Forests are PEFC and FSC certified, and timber is collected close to the factory to minimise environmental impact. Entire logs are used in production, and waste from all stages of production is ground down and reused for new products or used to heat our factory.

Acoustic valley Pulp
We aim to create the lowest possible environmental impact across our whole material chain – from the original raw material to production, delivery, installation, usage and recycling or re-usage of products. We continue to make progress and continuous improvements towards this goal. All cellulose comes from Swedish PEFC and FSC-certified forests. The Acoustic Pulp leftover ingredients and water are recycled back into the factory’s closed circular system to be reused in the next batch. The only emission generated from production is a tiny amount of pure and clean water vapour that’s released as the material dries.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET is made from the excess of unwanted plastics in the world. By selecting a product made out of recycled PET, you contribute to a more sustainable world. Acoustic valley can present a GRS-certified source of recycled PET, accredited by IOAS and sourced from various recycling entities across Europe. The hardware for all Acoustic valley Felt Recycled PET products is made to minimise unnecessary production and streamline the assembly process; we downsized our hardware kit to just four standardised and meticulously designed pieces. They’re made out of 100% recyclable metal and 100% recycled plastic, and they work for the entire Valley Acoustic Felt Recycled PET system. Furthermore, we aim for climate neutrality across our entire business, from raw materials to manufacturing, office environment and transportation. Read more about our environmental efforts here.

Acoustic valley X-FELT
Acoustic valley X-FELT is designed with sustainability at its core, making it an environmentally friendly alternative in the acoustic panel industry. Unlike traditional products that rely on additives or surface treatment chemicals to achieve fire resistance, X-FELT uses an innovative approach without the need for any surface treatment at all. Normally, phosphates or mineral treatments are used as flame retardants. However, when these substances enter the environment, they contribute to eutrophication, causing harmful algal blooms and depleting oxygen levels in water bodies, which severely impacts aquatic ecosystems. Additionally, some phosphate compounds can degrade into toxic chemicals, amplifying the environmental risks for water sources and wildlife. With Acoustic valley X-FELT, these risks are entirely avoided. Our innovative design ensures superior fire safety while protecting ecosystems and promoting sustainability.

Acoustic valley Wood Wool
There are no recycled materials in Acoustic valley Wood Wool products because the wood wool fibres need to be of a certain length to create the open structure that generates the functional requirements of Valley products.

Acoustic valley Pulp
There are no recycled materials in Acoustic valley Pulp products. The wheat bran used in the panels is a residue from the Swedish agricultural food industry. The cellulose is borrowed from the Swedish forest, and the panels can be recycled multiple times and reused to make new panels or other cellulose-based products.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET is made from the excess of unwanted plastics in the world. By selecting a product made out of recycled PET, you contribute to a more sustainable world. Acoustic valley can present a GRS-certified source of recycled PET, accredited by IOAS and sourced from various recycling entities across Europe. The Acoustic valley Felt Recycled PET hardware is made out of 100% recyclable metal and 100% recycled plastic, and they work for the entire Valley Acoustic Felt Recycled PET system.

Acoustic valley X-FELT
Acoustic valley X-FELT consists of 15% post-consumer recycled material.

Yes. All our products are included in the Acoustic valley Circle Program. Acoustic valley will determine whether products can be refurbished and reused or if they have to be recycled for other purposes. Read more about the Acoustic valley Circle Program here.

Acoustic valley Wood Wool
Yes, Acoustic valley Wood Wool is a sustainable product. It is developed from natural, environmentally friendly materials and it has a long lifetime. Acoustic valley products contain three natural ingredients: wood wool, water, and cement. All are sourced and produced in Sweden.

Acoustic valley Pulp
Acoustic valley Pulp is probably the most sustainable acoustic panel in the world that manages to combine 100% bio-based materials, 100% recyclability, 100% biodegradability and 0% pollution or waste in production – with performance properties of sound absorption, safety, durability and modern aesthetics.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET is made from the excess of unwanted plastics in the world. By selecting a product made out of recycled PET, you contribute to a more sustainable world. Acoustic valley can present a GRS-certified source of recycled PET, accredited by IOAS and sprung from various recycling entities across Europe. The material consists of 100% PET, where 60-65% is post-consumer recycled – it is also 100% Recyclable. The hardware is made from 100% recyclable metal and 100% recyclable plastic. Furthermore, we aim for climate neutrality across our entire business, from raw materials to manufacturing, office environment and transportation. Read more about our environmental efforts here: /sustainability/.

Acoustic valley X-FELT
Acoustic valley X-FELT is entirely free from additives and surface treatment chemicals typically used to achieve fire resistance. By carefully selecting ultra-fine, high-quality polyester fibres and meticulously optimising the fibre composition and processing, we have eliminated key elements that sustain fire: access to oxygen and fuel. This innovative approach delivers exceptional fire safety while upholding our commitment to environmental sustainability.

Design

Acoustic valley Wood Wool
No, you cannot order wood fibres of different sizes. Acoustic valley products are designed to maintain the best possible acoustic performance in one beautiful design.

Acoustic valley Pulp
No, you cannot order Pulp in different sizes. Acoustic valley products are designed to maintain the best possible acoustic performance in one beautiful design.

Acoustic valley Felt Recycled PET
No, you cannot order Felt Recycled PET with different fibres or thicknesses. Acoustic valley products are designed to maintain the best possible acoustic performance in one beautiful design.

Acoustic valley X-FELT
You cannot order Acoustic valley X-FELT with different types of fibres, but please observe that we offer panels and tiles in two different thicknesses, 12mm and 25 mm (0.5″ and 1.0″).

Acoustic valley Wood Wool
Yes, it’s possible for us to produce custom shapes within the maximum dimensions of 600 mm x 2400 mm. A custom shape charge will be added to the cost, and the price per sqm/tile will be higher than our standard collections. For a quote, please send a drawing and the quantity required to [email protected] or to one of our international representatives.

Acoustic valley Pulp
No, providing custom shapes is impossible since the production process is highly advanced and requires a specific mould.

Acoustic valley Felt Recycled PET
Today, Acoustic valley Felt Recycled PET comes in nine different shapes standardised for a minimum spill. Further customisation is nothing we offer at this time.

Acoustic valley X-FELT
Yes, it’s possible for us to produce custom shapes and patterns. For a quote, please send a drawing and the quantity required to [email protected] or to one of our international representatives.

Acoustic valley Wood Wool
With great care, it is possible to repaint Acoustic valley Wood Wool tiles and panels. We recommend spray painting to maintain their acoustic performance.

Acoustic valley Pulp
No, we do not recommend painting the panels. The panel’s surface is nano-perforated to allow sound waves to enter inside the panel. If the paint is applied, these small holes will potentially be covered, and the acoustical performance of the panel will decrease. Today, we offer Pulp panels in five new colours – all patterns in bio colours.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET should not be repainted.

Acoustic valley X-FELT
Acoustic valley X-FELT should not be repainted.

Acoustic valley Wood Wool
Currently, Acoustic valley does not provide design support. However, you can download a free Acoustic valley Toolkit, including all Acoustic valley collections, or use the Pattern Tool on our website to view over 500 unique patterns and 3D files.

Acoustic valley Pulp
Currently, Acoustic valley does not provide design support. However, you can download a free Acoustic valley Toolkit with files such as CAD, BIM, Adobe Suite and others.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET is simple to design and install on your own! Just download our Acoustic valley Toolkit or contact us for further support.

Acoustic valley X-FELT
Currently, Acoustic valley does not provide design support. However, you can download a free Acoustic valley Toolkit with files such as CAD, BIM, Adobe Suite and others.

Material & function

Acoustic valley Wood Wool
It is possible to vacuum-clean the material or dry it with a cloth.

Acoustic valley Pulp
It is possible to vacuum-clean the material or dry it with a cloth.

Acoustic valley Felt Recycled PET
We recommend light cleaning using a vacuum cleaner if the materials are dusty. If vacuum cleaning proves insufficient, you can wipe the screens using a damp cloth. Cleaning liquids for textiles can be used.

Acoustic valley X-FELT
For routine cleaning, simply use a vacuum to remove dust, particulate matter, and airborne debris. Alternatively, wipe the surface with a damp cloth using a mild solution of liquid detergent and warm water.

Acoustic valley Wood Wool
Yes. Acoustic valley Wood Wool is suitable for sensitive environments like schools or hospitals. It is possible to vacuum-clean the material or dry it with a cloth.

Valley Acoustic Pulp
Yes. Acoustic valley Pulp is suitable for sensitive environments like schools or hospitals. It is possible to vacuum-clean the material or dry it with a cloth.

Acoustic valley Felt Recycled PET
Yes, thanks to its dense and porous network of fibres, Acoustic valley Felt Recycled PET is an ideal solution for turning down the volume in high occupancy spaces or more private areas dedicated to rest or focus.

Acoustic valley X-FELT
Yes, thanks to its dense and porous network of fibres, Acoustic valley X-FELT is an ideal solution for turning down the volume in high occupancy spaces or more private areas dedicated to rest or focus.

Acoustic valley Wood Wool
Yes. Acoustic valley Wood Wool products are made from three natural materials: wood wool, water and cement. More information is in our Acoustic valley Wood Wool Material Safety Data Sheet.

Acoustic valley Pulp Yes.
Acoustic valley Pulp products are 100% organic and made from fir and pine trees, recycled water, non-GMO wheat bran, potato starch, plant-derived wax and citrus fruit peels. More information is in our Valley Acoustic Pulp Material Safety Data Sheet.

Acoustic valley Felt Recycled PET
Yes, all Acoustic valley Felt Recycled PET products are PVC-free. More information is in our Acoustic valley Felt Recycled PET Material Safety Data Sheet.

Acoustic valley X-FELT
Yes, all Acoustic valley X-FELT products are PVC-free. More information is in our Acoustic valley X-FELT Material Safety Data Sheet.

Acoustic valley Wood Wool
Yes, wood wool has been used outdoors for decades as it withstands moisture and does not rot. If you are going to use Acoustic valley products outdoors, however, you must use outdoor paint, and we recommend creating a ridge or ledge on the top of the edge of the tiles or panels to protect the material from exposure to heavy rain.

Acoustic valley Pulp
No, Acoustic valley Pulp is designed for non-moisture, indoor environments.

Acoustic valley Felt Recycled PET
No, Acoustic valley Felt Recycled PET is designed for non-moisture, indoor environments.

Acoustic valley X-FELT
No, Acoustic valley X-FELT is designed for non-moisture, indoor environments.

Acoustic valley Wood Wool
Acoustic valley Wood Wool (25 mm thick) weighs approximately 11 kg per m2 (2.25 lbs per sqft)

Acoustic valley Pulp
Acoustic valley Pulp weighs approximately 2,4 kg per m2 (0.49 lbs per sqft)

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET weighs approximately 4 kg per m2 (0.82 lbs per sqft)

Acoustic valley X-FELT
Acoustic valley X-FELT weigh 2 kg mer m2 (0.4 lbs per sqft)

Acoustic valley Wood Wool
Acoustic valley Wood Wool products are A-Classed in surface burning tests by Intertek (ASTM-E84) and classified according to European classification for building products, DIN EN 13501, with rating B-s1,d0.

Acoustic valley Pulp
Acoustic valley Pulp is B-Classed in surface burning tests by Intertek (ASTM-E84) and classified according to European classification for building products, DIN EN 13501, with rating D-s2-d0

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET qualifies for applicable furniture standards and is equal to or better than comparable felt screens on the market.

Acoustic valley X-FELT
Acoustic valley X-FELT delivers exceptional fire safety without the use of any fire treatment additives, preserving the product’s sustainable integrity. By carefully selecting ultra-fine-, high-quality polyester fibres and precisely composing and processing the fibre mix, we have eliminated the key fire components: access to oxygen and fuel. The core material and top material used in X-FELT are A-Classed in surface burning tests by Intertek (ASTM-E84) and classified according to European classification for building products, DIN EN 13501, with rating B-s1,d0.

Acoustic valley Wood Wool
Acoustic valley Wood Wool products are both sustainable and have many functional benefits such as sound absorbing, fireproofing, moisture regulating, heat-accumulating and no emissions, i.e. low VOC.

Acoustic valley Pulp
Valley Acoustic Pulp panel is the first in the world to uncompromisingly combine the performance properties of 100% bio-based, 100% organic with functional properties such as sound absorbing, Lightweight and Strong, Fire retardant and Water repellant.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET is a simple and lightweight product made for almost all environments, and besides the sustainable contents, it is also sound absorbing, sound screening, fire retardant, and wear and tear-resistant.

Acoustic valley X-FELT
Acoustic valley X-FELT Panels offer an ideal solution for covering large wall surfaces, combining practicality with style. Their lightweight yet durable construction ensures easy installation, and their large format makes them especially suited for covering expansive areas with ease. Acoustic valley X-FELT Tiles are designed for versatile installation in ceiling grids, while also offering the flexibility to be used on walls. These tiles allow for the creation of striking patterns, providing a high degree of design freedom to enhance any space.

Acoustic valley Wood Wool
Acoustic valley Wood Wool is produced from wood wool made from sustainably managed FSC and PEFC-marked forests, cement, and water. Combining these natural materials creates several functional benefits in an ingenious combination. Wood Wool fibres retain heat, provide insulation and offer excellent sound absorption. Cement, a proven building material, binds the wood wool to provide strength, moisture resistance, and fire protection.Acoustic valley Wood Wool products also have very low VOC.

Acoustic valley Pulp
Acoustic valley Pulp is a bio-based material of blended origins, giving every panel a unique and naturally variegated look. Acoustic Pulp is made of sustainably harvested Swedish fir and pine trees, recycled water, non-GMO wheat bran, potato starch, plant-derived wax and citrus fruit peels. No chemicals are added to the product. The ingredients are mixed with water and fed into a 3D mould.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET is made from the excess of unwanted plastics in the world. Only a tiny fragment is recycled and reused into new products, and a devastatingly large amount is still going to the landfill or burned to generate energy. By selecting a product made out of recycled PET, you contribute to a more sustainable world. Acoustic valley can present a post-consumer GRS-certified source of recycled PET, accredited by IOAS and sourced from various recycling entities across Europe. The material consists of 100% PET, where 60-65% is post-consumer recycled – it is also 100% recyclable.

Acoustic valley X-FELT
Acoustic valley X-FELT is made from 100% polyester, with 15% post-consumer recycled content. Acoustic valley has selected a GRS-certified source of recycled PET, accredited by IOAS and sourced from various recycling entities across Europe. Acoustic valley X-FELT does not have any fire treatment additives, preserving the product’s sustainable integrity. By carefully selecting ultra-fine-, high-quality polyester fibres and precisely composing and processing the fibre mix, we have eliminated the key fire components: access to oxygen and fuel. This innovative approach ensures both superior fire safety and a commitment to environmental sustainability.

Colours

Acoustic valley Wood Wool
Acoustic valley has 20 colours in our standard wood wool palette (21 with natural) – see all colours on the Acoustic valley Wood Wool page. You can choose any of our standard colours to create your unique design for walls and ceilings. If you want a custom colour wood wool product instead, you can always send us a colour code (European, Asian or US colour code). There will be a small extra charge if the custom colour covers less than 25 m2. If the custom colour covers more than 25 m2, there will be no additional charge.

In addition to the Acoustic valley standard wood wool palette, there is also a new palette with 18 new colours. The colours are part of the Acoustic valley ♥︎ Tarkett collaboration, and the latest colours in the collection can be ordered as usual. The colour palette is named Air Collection. See all 18 colours here.

Acoustic valley Pulp
There are six colours in the Acoustic Pulp line—a natural wheat mix and our new biodegradable colours. See all colours on the Valley Acoustic Pulp page. Custom colours are not available for BAUX Acoustic Pulp panels.

Acoustic valley Felt Recycled PET
The regular colour assortment: Dark Grey, Grey, Light Grey, Jade Green, Coral Red, and Khaki. Extended colour assortment: Seven new colours are exclusively for custom orders, subject to a minimum order quantity. Opal Green, Cerulean Blue, Sapphire Blue, Pure Violet, Ruby Purple, Topaz Brown, and Hazel Brown. See all colours on the Acoustic valley Felt page. Custom colours are not available for Valley Acoustic Felt Recycled PET dividers.

Acoustic valley X-FELT
Acoustic valley X-FELT Panels and Tiles are available in nine stunning colours to elevate your design possibilities. The Mono Colour panels and tiles consist of a single core material in one of three shades: Chalk Grey, Granite Grey, or Ash Black. The Duo Colour panels and tiles combine two materials: a core material in either Chalk Grey or Ash Black, paired with a top material available in six colours— Sand, Brown Sand, Grass, Sky Blue, Deep Waters, or Red Clay. See all colours on the Acoustic valley X-FELT page.

Acoustic valley Wood Wool
Acoustic valley Wood Wool panels are coated with water-based colours. We’ve meticulously evaluated various paint suppliers, selecting those with top-notch environmental credentials.

Acoustic valley Pulp
Acoustic valley Pulp Bio Colours feature plant-based paint crafted from natural, biodegradable materials like plant extracts, chalk, minerals, and earth pigments. This paint is eco-friendly, ‘home-compostable,’ and entirely free from plastic and petrochemicals. Explore further details on colours by visiting the Acoustic Pulp Bio Colour page.

Acoustic valley Felt Recycled PET
Acoustic valley Felt Recycled PET offers a palette of six versatile colours tailored to your acoustic design needs. The colours are achieved by using recycled polyester fibres that are pre-coloured and blending them to create consistent shades. Pigments are also embedded directly into the polyester fibres during production, ensuring long-lasting, fade-resistant colours. These processes minimise water usage and energy consumption while incorporating recycled materials, reducing waste and supporting a circular economy.

Acoustic valley X-FELT
The vibrant colours in our X-FELT products are achieved by using recycled polyester fibres that are pre-coloured and blending them to create consistent shades. Pigments are also embedded directly into the polyester fibres during production, ensuring long-lasting, fade-resistant colours. These processes minimise water usage and energy consumption while incorporating recycled materials, reducing waste and supporting a circular economy.

Acoustic valley Wood Wool
Yes. We can deliver Acoustic valley Wood Wool in its raw form. The result is an acoustic tile or panel that carries the natural look of spruce wood.

Acoustic valley Pulp
Yes. The Natural Wheat mix is one of the Pulp panels without any colour. The colour is achieved using 5% wheat bran.

Acoustic valley Felt Recycled PET
No. The Acoustic valley Felt Recycled PET product can not be delivered in its raw form/without any colour.

Acoustic valley X-FELT
No. The Acoustic valley X-FELT product can not be delivered in its raw form/without any colour.

Only the Acoustic valley Wood Wool assortment can be ordered in custom colours. Please contact your local representative or [email protected] to order custom colours. The lead time for custom colour orders is the same as for any other wood wool order. The production starts once you confirm your order from Acoustic valley. Standard production lead time is 3-6 weeks plus shipping.

There will be a small additional charge for designs covering less than 25 m2. If the custom colour covers more than 25 m2, there will be no extra charge. Only the Acoustic valley Wood Wool assortment can be ordered in custom colours.

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